Below is a list of frequently asked questions regarding various topics on the artworks for purchase on the Dawn M. Wayand Arts website. Click the link to any question to go to the answer page.
Product Information
- Does the website represent accurate artwork sizes?
- Do the images on the website represent accurate colors of the artwork?
- Is every artwork signed by the Artist?
- Is a Certificate of Authenticity provided for every artwork?
- Do paintings come with frames?
- Are paintings sent to collectors ready to hang?
- Does table and desk art come with easels?
- How large are the easels for the table and desk art paintings?
- What are the prices of each artwork shown?
- What is the difference between an “Original Canvas Painting” and a “Print”?
- Are artworks original artworks by Dawn M. Wayand?
Ordering
- How do I place an order on the website?
- Can I negotiate the price of an artwork?
- Can I receive a discount if I buy multiple artworks?
- What is your cancellation/return policy?
- Can I commission art artwork?
Payments
- What payment methods are accepted?
- I have a discount/promo code. Why isn’t it working?
- I’m buying a gift. Will the purchase price appear on the invoice shipped with my order?
- Why is my credit card being declined?
Shipping
- What is the shipping cost for artwork?
- What countries do you ship to?
- When will my artwork ship?
- Is the delivery of the artwork insured?
- Who pays duties and taxes?
- Can I ship to a P.O. Box?
- How are artworks packaged for shipping?
- How do I track my order?
- What happens if my order is damaged during shipment?
Returns & Refunds
- See our Returns and Refund Policy
Unpacking Your Artwork
Hanging & Displaying Your Artwork
Maintaining & Protecting Artwork
- How Do I Maintain/Clean My Artwork?
- Can I Hang My Artwork Outside?
- Can I Hang My Artwork in a Bathroom?
